Warranty
Peace of mind guaranteed with our reliable coverage
Warranty starts from the date you receive the product.
We warrant that all products are free of defective parts and faulty workmanship and agree to replace any part that proves to be defective: without charge.
In the case that a warranty claim arises, we require the faulty part or item to be returned to us so we can examine or test and replace any item deemed faulty.
Please Note: The freight, handling and insurance costs remain the responsibility of the buyer in case of a warranty claim. If the product is deemed faulty the product will be returned at no cost.
Product part
Roller Shutter Coatings
Aluminium Axle System
All Somfy® motors
All Somfy® controllers
OZRoll T20 motors
OZRoll T35 motors
OZRoll L10 motors
E-Port Controller
Manual Controls
1 year
✔
✔
✔
✔
✔
✔
✔
✔
✔
2
✔
✔
✔
✔
✔
✔
✔
✘
✘
3
✔
✔
✔
✘
✔
✔
✘
✘
✘
4
✘
✘
✔
✘
✔
✔
✘
✘
✘
5
✘
✘
✔
✘
✔
✔
✘
✘
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